To ensure we have the lowest prices, we negotiate with our Authorized Theater Solutions dealers to provide their customers with a warranty. All warranty and technical support is offered at the dealer level. If you have questions regarding your product or warranty, please contact the Authorized Theater Solutions dealer you purchased the product from. They will take care of you. See our Authorized Theater Solutions dealers below.
If you are having problems with your Theater Solutions 5.1 System, please read the following before contacting your Authorized Theater Solutions dealer.
Customers who purchase our 5.1 multimedia systems please note that all systems come set in 2.1 mode by default. To engage 5.1 mode and get all 5 speakers to play, simply press the "2.1/5.1" button on the remote. If you have further concerns or need additional assistance you can contact the Authorized Theater Solutions dealer you purchased from for additional technical support.